Fr
About
Program manager and producer with over 10 years of experience leading marketing, brand strategy, design, and technical programs. Brand-side, agency, and consulting experience. Critical thinker, problem solver and expert in project management methodologies (Agile / Waterfall / Scrum / Hybrid). Interest in strategy, analytics, change management, content, corporate social responsibility, productivity & motivational theory.
Certified Scrum Master (CSM) and Project Management Professional (PMP)
Résumé
Experience
SENIOR MANAGER, MARKETING & CREATIVE PROGRAM MANAGEMENT
YETI
January 2021 – present
Senior Program Management departmental lead for internal creative services team
Manage strategic marketing planning process and partner with cross-functional leaders across new product development, eComm, operations to ensure integration and communication of dependent timelines
Evaluate and communicate priorities across concurrent projects with multiple stakeholders against competing business objectives
Provide standardized process and foundational team support while measuring, analyzing, and improving ways of working
Manage high-performing program management and operations teams
MANAGER, MARKETING & CREATIVE PROGRAM MANAGEMENT
YETI
December 2019 – January 2021
Program Management departmental lead for internal creative services team
Managed teams of content producers, designers, copywriters, videographers, editors, brand strategists, and marketers across multiple, concurrent omni channel programs
Responsible for successfully delivering campaigns that lead to a record $1B in sales while in a constantly evolving COVID-19 environment
Introduced Agile mindset and quickly adapted the team’s ways of working to be fully remote and nimbler in times of great uncertainty
Created planning and reporting initiatives to keep program teams on track and leaders informed
Grew and evolved Operations; created process & documentation, up-leveled resource management function, and oversaw the rollout of new PM tool
Managed and mentored high-performing marketing program management team; was a source of positivity and inspiration that helped retain top talent
Promoted after 1 year
SENIOR CREATIVE PROGRAM MANAGER / TEAM LEAD
Vrbo / HomeAway (an Expedia Group Company)
2017 – 2019
Digital and integrated campaign agile Project Manager / Scrum Master Lead for global internal creative services agency
Managed the Vrbo rebrand and brand identity refresh and was a consulting stakeholder for the HomeAway / VRBO brand consolidation program
Managed cross-functional teams of designers, copywriters, developers, videographers, editors, brand strategists, and marketers across multiple, concurrent omni channel programs
Strategic account management for B2B and B2C marketing disciplines
Process improvement, management and training; managed and mentored global project / program management teams
Promoted twice in 2 years
DIRECTOR OF ACCOUNTS
Foxtrot Design (a SXSW Company)
2016 – 2017
Account Director for brand strategy, UX, and digital product design agency accounts
Clients included: Google Creative Labs, SXSW, Austin Film Society
Agency Project Management Office (PMO) lead; process improvement and training
PMO / OPERATIONS LEAD – ANALYTICS & INSIGHTS GROUP
W2O Group Agency
2015 - 2016
Senior-level operations / project management and strategic planning for social analytics business unit of mid-sized integrated marketing agency
Clients included: Whole Foods Market, Nike, Red Bull, Coca-Cola, Intel, P&G, HP, CitiGroup, Warner Bros
Managed teams across multiple, concurrent projects through the project lifecycle
Resource management of 70+ person team
Process improvement, management and training
SENIOR PROJECT MANAGER
W2O Group Agency
2011 - 2015
Senior-level project management of business development and media & engagement business units
Corporate event planning and management
Lead Executive Assistant and operations management for 100+ person Austin office
Promoted 4 times in 5 years
PROJECT MANAGER / MARKETING STRATEGIST
B-Side Entertainment
2006 - 2009
Integrated marketing strategist for feature films and film festival proprietary software
Project management and tactical execution of digital marketing objectives and acquisitions
Event management for marketing and trade show productions
Education
BA - English
Concentrations: Journalism / Film
University of Delaware
Year Abroad
University of London, UK
Certifications
CSM
Certified Scrum Master
Scrum Alliance: 2018 to present
PMP
Project Management Professional
PMI: 2014 to present
Skills
Managing cross-functional teams, operations and resource management, people management, budgeting, risk mitigation, test and learn, data analytics, PMO management, brainstorm facilitation, conflict resolution, Scrum, Kanban, SAFe, leadership and consulting
Tools
Trello, Jira/Confluence, Asana, Harvest, Box, Dropbox, NetSuite, Smartsheet, Mavenlink, Workfront, Basecamp, Visio, InVision, Float, Adobe Creative Suite, Google Apps, MS Office Suite
PROJECT: YETI Presents
ROLE: Campaign Program Management Team Lead
Projects
PROJECT: The YETI Ice Pink Collection
ROLE: Campaign Program Management Team Lead
PROJECT: YETI + Austin Football Club Partnership
ROLE: Campaign Program Management Team Lead
PROJECT: Vrbo Brand Anthem - “Count What Really Counts”
ROLE: Producer / Campaign Program Manager
PROJECT: HomeAway -> Vrbo Rebrand
ROLE: Brand Consolidation & Rebrand Program Manager
PROJECT: Vacation Rental Potential on A&E
ROLE: Campaign Program Manager
PROJECT: HomeAway Austin City Limits - “Fest Like the Best” Giveaway
ROLE: Campaign Program Manager
PROJECT: “Visioneers” with Zach Galifianakis Film Campaign for Funny or Die
ROLE: Producer / Campaign Program Manager
Brands
Fun Facts
Environmentalist
Nature lover / outdoor enthusiast
World traveler
Motorcycle owner
Music obsessive / drummer
Film snob
Cat herder
Extroverted introvert
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